Emotional Understanding

Emotional Intelligence is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically. “Emotional intelligence is the key to both personal and professional success”. In this course we look at not only emotional intelligence but how we can manage this at work, this course also includes understanding and recognising emotions.

£18.99

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Description

Emotional Intelligence is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically. “Emotional intelligence is the key to both personal and professional success”. In this course we look at not only emotional intelligence but how we can manage this at work, this course also includes understanding and recognising emotions.

Lessons & Topics Include

What Is Emotional Intelligence

  • Emotional Intelligence
  • Common Misconceptions
  • Basic Assumptions Around Emotional Intelligence

Understanding And Recognising Emotions

  • Common Emotions At Work
  • Understanding Emotions
  • Biological Purpose Of Emotions
  • How To Handle Emotions

Emotional Intelligence At Work

  • EI At Work
  • Managing Emotions

Duration: We recommend 60 minutes plus to effectively retain the information, you can also stop and continue the course at any point after purchasing.

This course is targeted at any individual within Health and Social Care

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